Pre-Sales Consultant/ Presales Engineer

From 4 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

About Company

Novelvox has been providing Contact Centre Optimization Software Solutions to prominent names in the banking and finance, telecom, IT and government sectors since 2008.

Our relentless, exclusive focus on providing innovative, unified communications and contact centre technology working closely with a demanding customer base has brought us success as one of the leading players in the global marketplace for contact centre business intelligence.

With customer base spread across USA, Europe, Canada, Asia and Middle East we have sales office in Delhi, India, Maryland US and London UK. We have R&D office in Faridabad, Haryana, India.

Novelvox is 13 years young technical savvy company with proven record of delivering world class software products in over 20 countries.


Role

  • Account Management
    • Product demonstrations
    • Develop and prepare all bid & proposal activities.
    • Business development in India
    • Business Analysis
    • Requirement gathering

KRAs

  • Understand customer requirements & Prepare for meetings with potential clients as
    part of the pre-sales process.
    • Effective product demonstrations to the clients.
    • Developing business relations with System Integrators and partners.
    • Act on the leads that are generated from NovelVox.
    • Developing and showcasing Sales presentations as per the customer requirement.
    • Meeting the potential clients to understand user requirements, and tailoring
    communications to address their business needs and come out with proposals.
    • Provide Technical Sales Support to the sales team on proposal and solutions to the
    customers.
    • To communicate with the NovelVox business team on issues identified
    from field observations and customer feedback.
    • Increase the market coverage through proactive specifications & innovative solution
    designs.
    • Maintain up-to-date knowledge of product stack and be able to position our
    solution.
    • Develop and prepare all bid & proposal activities.
    • Drive and/or Assist with the development of formal sales plans and proposals for
    assigned opportunities.
    • Should have capability of gathering business requirements and converting them to
    solution/scope documents.

Desirables

  • Must have prior experience of working either directly or indirectly with contact center
    Applications.
    • Experience with Omnichannel or Chatbot solutions is a plus.
    • Bachelor’s degree in Engineering, Computer Science or related technical field.
    • Technical Solutioning skills is a plus.
    • 5-8 years’ experience of working in Pre-Sales profile for software applications.
    • Excellent presentation and communication skills (both verbal and written).
    • Sales Negotiation Skills.
    • Strong logical thinking & problem-solving skills.
    • Prior experience with Cisco Unified Contact centre technologies will be a huge plus.
    • Basic knowledge on Java technologies would be a big plus.

Role:Pre Sales Consultant

Salary: Not Disclosed by Recruiter

Industry:Software Product

Functional AreaSales & Business Development

Role CategoryBD / Pre Sales

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Novelvox

NovelVox being a Cisco Preferred Solution Partner is a leading software product company operating in the Contact Center Industry. Our products help the worldGs leading brands in enhancing the customer experience and improve productivity.

Quick Facts

  • Cisco preferred solution partner, Jack Henry VIP member, and awarded as G10 Most Recommended Contact Center Solution Providers in 2019 by CIO insiderG¥
  • 5 Global offices in US, UK, India, Saudi Arabia and UAE
  • 150+ Active deployments for customers in 16+ countries including Linkedin, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank and more.
  • 98.7% customer retention ratio
  • Exclusive products for Credit Unions, healthcare and Telecom
  • WorldGs first and only Gadget Drag & Drop Designer studio for Contact Centers
  • WorldGs Biggest library of Cisco Finesse ready integrations
  • Our products are also designed to complement Avaya, Genesys, and many more Contact Center vendors across the globe

Have a look at the following link to know more about our products:https://www.youtube.com/results?search_query=novelvox
Why we?

-+ Nurturing Work Environment

-+ Work-Life Balance

-+ Focus on capability Building

-+ Opportunity to Learn and Grow

-+ High Performance & Rewarding Culture

-+ Amazing Talent Engagement Opportunities

-+ Engagement at the core

-+ Industry benchmarked Salary

-+ Work from home

You may also visit us at www.novelvox.com and follow us on Linkedin, Facebook, and Glassdoor.

Company Info
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Contact Company:Novelvox

Website:https://www.novelvox.com/