Pre Sales Engineer

from 2 to 5 year(s) of Experience
Not Disclosed by Recruiter

Job Description


Learn and understand the business domain and provided required support to the team on various Pre-sales activities


• Gain knowledge of the Contact Centre domain.

  • Understand the NovelVox product lines.
  • Create presentations for the Team to deliver to prospective clients.
  • Coordinate with other presales team members and technical teams to fulfill operational requirements.
  • Documenting client's Business Requirements and processes, communicate their requirements to technical personnel by constant basic conceptual data and process models.
  • Adhere to company quality and business processes.
  • Create an RFP and RFI proposal and do regular follow-ups with prospective clients.
  • Learn to create SOW as per the allocated region.
  • Coordinate with the Project Team in getting demos created as per requirement.
  • Work with Cross-functional teams to close the client's technical, functional, compliance, and other requirements.
  • Work with seniors in the team to learn how to create Post Agreement Sign-off, handover the lead to the project, and support the team as per the SOP.
  • Gain knowledge of different kinds of documents like - SoW/ BRD/ Proposal and SLA Sign-off. • Assist team in drafting legal documents (Service Agreements, NDAs, Maintenance, and SLA agreements, etc.)
  • Maintain the repository of latest decks, demos, regulatory circulars, and presentations of the assigned use-cases.
  • Maintain and Update team and individual trackers.
  • Interact with the delivery team to confirm the estimate for successful implementation.

Tools and technology required

Good understanding of Technologies being used in NovelVox

  • Good understanding of MS Office suit (Word, Excel, Powerpoint)

Role:Pre Sales Consultant

Salary: Not Disclosed by Recruiter

Industry:IT-Software, Software Services

Functional AreaSales, Retail, Business Development

Role CategoryPre Sales

Employment Type:Full Time, Permanent

Key Skills


UG:Any Graduate in Any Specialization



Company Profile


NovelVox being a Cisco Preferred Solution Partner is a leading software product company operating in the Contact Center Industry. Our products help the worlds leading brands in enhancing the customer experience and improve productivity.

Quick Facts

  • Cisco preferred solution partner, Jack Henry VIP member, and awarded as “10 Most Recommended Contact Center Solution Providers in 2019 by CIO insider”
  • 5 Global offices in US, UK, India, Saudi Arabia and UAE
  • 150+ Active deployments for customers in 16+ countries including Linkedin, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank and more.
  • 98.7% customer retention ratio
  • Exclusive products for Credit Unions, healthcare and Telecom
  • World’s first and only Gadget Drag & Drop Designer studio for Contact Centers
  • World’s Biggest library of Cisco Finesse ready integrations
  • Our products are also designed to complement Avaya, Genesys, and many more Contact Center vendors across the globe

Have a look at the following link to know more about our products:
Why we?

•  Nurturing Work Environment

•  Work-Life Balance

•  Focus on capability Building

•  Opportunity to Learn and Grow

•  High Performance & Rewarding Culture

•  Amazing Talent Engagement Opportunities

•  Engagement at the core

•  Industry benchmarked Salary

•  Work from home

Company Info
View Contact Details+


Address:SSR Corporate Park,609-610, 6th Floor,,,13/6 Mathu, ra Road,FARIDABAD, , FARIDABAD, Haryana, India

Reference Id:123 ps