Quality Analyst (Performance Testing)

from 3 to 5 year(s) of Experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

About NovelVox


NovelVox has been providing Contact Center Optimization Software Solutions to prominent names in the

banking and finance, telecom, IT and government sectors since 2008.


Our relentless, exclusive focus on providing innovative, unified communications and

contact center technology working closely with a demanding customer base has brought us success as one of

the leading players in the global marketplace for contact center business intelligence.


With customer base spread across USA, Europe, Canada, Asia and Middle East we have

sales office India, Maryland US and London UK. We have R&D office in Faridabad Haryana, India.

NovelVox is 12 year young technical savvy company with proven record of delivering world class software

products in over 20 countries.


Role


• Review and analyze system specifications

• Collaborate with QA Engineers to develop effective strategies and test plans

• Execute test cases (manual or automated) and analyze results

• Evaluate product code according to specifications

• Create logs to document testing phases and defects

• Report bugs and errors to development teams

• Help troubleshoot issues

• Conduct post-release/ post-implementation testing

• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Communicate and coordinate with the client for smooth release of the product.

• Understand, replicate and resolve issues faced by the client after the product release.

• Create, review and executing test cases

• Maintains version of QA related documents e.g. Test Plan, Test cases, Defect Reports.

• Bridge between lead and group of testing team


KRAs


• Using associated test data to design and develop test procedures and cases

• Manually executing the test procedures

• Attending test-procedure walk-through and stand-ups

• Creation & Review of test coverage & impact analysis

• Interact customer & Test Manager/Project Manager for related work

• Participate in defect triage

• Managing test configuration

• Help Lead in Release coordination

• Minimize issues, increase customer confidence and improve stickiness

• Escalation of issues at appropriate level

• Contribute to R&D activities through variouslab

• Start identifying risk and help mitigate them to achieve the end goals

• Timely and successful completion of assignments of the module assigned

• Communicating module(s) status/Issues etc, on time and efficiently

• Adherence to the quality process defined for the Product & Projects

• Constantly updating technical knowledge and skills by attending in-house and/or external courses,

reading manuals, accessing new applications and investigating new technologies

• Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the

product

• Contribute in estimation on testing for modules/tasks

• Help in recruitments

• Enhancing and maintaining work culture & environment


Technical Skills and Qualification


• Experience in Manual testing, smoke testing etc., which includes functional, database , usability testing

etc

• Good knowledge and hands on experience of any Performance testing tool like Jmeter etc.

• Knowledge on Selenium WebDriver and basic requisite knowledge of Java.

• Tools: Eclipse, SVN

• Database: MS SQL,

• Operating systems: Windows Server 2008 and above

• Good Knowledge of coding practices, basic programming patterns and frameworks

• 2 to 4 yrs. Experience

• Qualification: BE/B-Tech /MCA or any equivalent degree


Desirables


• Good communication skills

• Good logical ability and ability to handle ambiguity.

• Adaptable and quick learner

• Passionate for Technology and eye for Process

• Proactive

• Ability to handle pressure

• Strong cultural values / Cultural fit / sync with organizational philosophy

• Team player - Ability to work well in a team - carrying out own part and helping to pull and

achieve as a team

• Time Management - Organizes own workload to achieve maximum productivity and

completes work in a timely and professional manner. Handles multiple short- and long-term

projects by proper planning while anticipating potential problems and planning for

contingencies.

• Team Orientation- Seeks and accepts advice, suggestions and constructive criticism from

other team members to achieve team goals; Informs team members of activities either

• Goes through technical newsgroups and Blogs to keep him/her updated and also contributes

these Blogs and newsgroups.




Role:Testing Engineer

Salary: Not Disclosed by Recruiter

Industry:IT-Software, Software Services

Functional AreaIT Software - QA & Testing

Role CategoryProgramming & Design

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate in Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

NOVELVOX SOFTWARES INDIA PRIVATE LIMITED

About NovelVox


NovelVox has been providing Contact Center Optimization Software Solutions to prominent names in the

banking and finance, telecom, IT and government sectors since 2008.


Our relentless, exclusive focus on providing innovative, unified communications and

contact center technology working closely with a demanding customer base has brought us success as one of

the leading players in the global marketplace for contact center business intelligence.


With customer base spread across USA, Europe, Canada, Asia and Middle East we have

sales office India, Maryland US and London UK. We have R&D office in Faridabad Haryana, India.

NovelVox is 12 year young technical savvy company with proven record of delivering world class software products in over 20 countries.

Company Info
View Contact Details+

Contact Company:NOVELVOX SOFTWARES INDIA PRIVATE LIMITED

Website:http://careers.novelvox.com